Returns & Exchanges

At Books Villa, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your purchase isn't a perfect fit, we are here to help with a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the fashion items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are still intact and attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.